Mitarbeiter (w/m/d) im Fachreferat Pflegeversicherung
On-site
Core
Operational support for the leadership of the nursing insurance specialist department, managing organizational situations, and optimizing order processing through process analysis.
Role type
Senior operational specialist (nursing insurance administration)
Builds
Internal departmental processes and order processing workflows
Domain
Social medicine / statutory nursing insurance
Deliverable
dashboards & analysis
Required skills
Quality management, process analysis, procedural documentation, operational management, complex situation assessment, prioritization
Preferred skills
Empathic communication, proactive work style, solution-oriented evaluation
Responsibilities
Support department leadership, manage organizational situations, support and advise department staff, optimize order processing workflows
Seniority
Mid-level, hands-on specialist