2027 Benefits Support Specialist Internship
Core
Support the Benefits Support Specialist (BSS) team by analyzing request data, organizing documentation, and assisting with operational tasks to identify process improvements.
Role type
Intern, operational support
Builds
Internal process documentation and operational support for new-business and service operations
Domain
Financial services / Insurance
Deliverable
dashboards & analysis
Required skills
Data analysis, Excel, process documentation, organizational skills, cross-functional collaboration
Responsibilities
Review and organize process documentation and job aids; Analyze BSS request data to identify volume trends and process-improvement opportunities; Support special projects and daily BSS tasks; Shadow BSS functions to understand end-to-end processes; Assist with administrative or operational work during peak periods.