Mitarbeiter/-in im Empfangs- und Telefonservice (m/w/d)
Core
First point of contact for visitors and incoming calls, providing general information and handling mail/postage for the city administration.
Role type
Receptionist and telephone operator
Builds
Visitor reception, call handling, information distribution, mail processing
Domain
Public administration / Municipal services
Deliverable
product features
Required skills
Customer service, telephone etiquette, general information provision, mail handling, MS Office, Outlook
Preferred skills
Commercial vocational training, customer contact experience, communication skills, discretion, reliability, teamwork, empathy, organizational skills, flexibility, willingness to work evenings/weekends