kaufmännischer Sachbearbeiter (m/w/d) - Service
Core
Handling customer service requests, complaints, spare parts orders, and administrative support for the sales team.
Role type
Administrative service specialist
Builds
Customer service processes and spare parts logistics
Domain
Consumer goods (grills) + administrative operations
Required skills
SAP Business One, technical understanding, commercial basics, reliability, self-motivation
Responsibilities
Processing complaints, handling customer service inquiries, recording service cases, processing spare parts orders, monitoring delivery dates, communicating with customers and trade partners, providing administrative support to the outside sales team