IT-Support-Mitarbeiter (m/w/d) – First & Second Level
Core
Providing first and second-level technical support to employees for daily IT operations, maintaining Windows and Linux environments.
Role type
IT Support Specialist (First & Second Level)
Builds
IT support services for internal employees
Domain
IT Infrastructure / Enterprise Support
Deliverable
client delivery
Required skills
Windows 10/11 administration, Linux administration, ticketing systems, remote support tools, Active Directory, user account management, printer and peripheral configuration, software installation and updates
Preferred skills
Windows/Linux server administration, network fundamentals, backup solutions, documentation creation
Technologies
Windows 10/11, Linux (Ubuntu/Debian), Ticketing Systems, Remote Tools, Active Directory