Specialist Proactive Service Engineering (m/w(d) / IT System Engineer (m/w/d)
Core
Establish and maintain proactive monitoring systems for customer IT environments, perform remote system checks, and execute proactive service tasks like patching.
Role type
Specialist Proactive Service Engineering (IT System Engineer)
Builds
Proactive monitoring and service operations for customer intralogistics systems
Domain
Intralogistics / IT Operations
Required skills
IT system administration, patch management, remote system monitoring, technical documentation, process improvement
Preferred skills
Operating system knowledge, Oracle databases, IT security, customer support experience
Technologies
Monitoring tools, Oracle, IT security frameworks
Responsibilities
Oversee independent setup and maintenance of proactive monitoring systems, conduct regular remote system checks, develop technical concepts for secure and stable customer plant operation, document service performance and create actionable recommendations for customers, actively improve internal processes with supervisor
Seniority
Mid-level, hands-on IC