Sales Operations Specialist (m/w/d)
Hybrid
Core
Support sales operations, order processing, and customer service for an EMS training technology company.
Role type
Sales Operations Specialist
Builds
Order fulfillment, invoicing, and sales support for EMS training equipment
Domain
Health & Wellness / EMS Technology
Deliverable
product features
Required skills
Order management, invoicing, customer service, report creation, process improvement, data management, export documentation
Preferred skills
Export and customs experience, MS Excel proficiency
Responsibilities
Coordinate orders via email, phone, and web shop; process invoices and repair orders; handle returns and leasing; create cost estimates and sales offers; collaborate with logistics and finance; maintain customer data; generate reports and analyze processes; manage export documentation