Spezialist Vertriebs- / Serviceprozesse und Digitalisierung / Business Analyst (m/w/d)
Core
Analyze and structure requirements from sales and service departments to translate them into digital solutions and system logics.
Role type
Business Analyst (Sales/Service Process & Digitalization)
Builds
Salesforce platform and digital applications for sales and service processes
Domain
Consumer goods / Kitchen equipment manufacturing
Required skills
Business process analysis, Requirements translation, System logic design, Cross-functional coordination, Project management, User story creation
Preferred skills
CRM systems experience, Salesforce knowledge
Technologies
Salesforce
Responsibilities
Analyze and structure requirements from sales and service, Optimize business processes, Coordinate collaboration between departments and IT, Develop Salesforce platform and digital applications, Create technical concepts and user stories, Support projects from idea to implementation
Seniority
Mid-level, hands-on IC
