Sozialversicherungsfachangestellter (m/w/d) im Team Familienversicherung und Studenten
Core
Processing enrollment documents and assessing insurance/contribution matters for family members and students within the statutory health insurance system.
Role type
Statutory Health Insurance Specialist (Family & Student Insurance)
Builds
Enrollment documents, contribution assessments, and insurance status records for Bertelsmann's health insurance fund.
Domain
German Social Insurance / Health Insurance Administration
Required skills
Statutory health insurance law, contribution assessment, enrollment document processing, electronic reporting systems, customer consultation
Preferred skills
Experience in family insurance or student insurance, customer-oriented mindset, teamwork
Technologies
Electronic reporting systems (Krankenkassenwahlrecht, Fami-Meldeverfahren, KVdS-Meldeverfahren)
Responsibilities
Reviewing and processing enrollment documents for new customers and family members; Assessing insurance and contribution-related issues; Recording insurance periods and creating contribution notices; Handling electronic notifications; Advising customers via phone and writing
Seniority
Entry-level to Mid-level, specialized vocational training