Mitarbeiter/in Releasemanagement und Anwendersupport (m/w/d) - ID 291
HybridSecurity clearance required
Core
Release planning and second-level IT support for tax administration systems (eAkte for courts, audit services) in German tax offices.
Role type
IT support and release management specialist
Builds
Tax administration digital processes and IT services for German tax offices
Domain
Public sector / Tax administration
Required skills
IT system support, release planning, incident management, second-level support, process coordination, documentation creation
Preferred skills
ITIL framework knowledge, change management, problem management
Technologies
eAkte, ptA testing systems
Responsibilities
Release planning for court and audit service systems, second-level ticket support, coordinating outages across offices, creating operational and error documentation, coordinating ptA tests and escalating issues
Seniority
Mid-level, hands-on IC
