IT Coordinator (w/m/d)
Core
On-site IT support and infrastructure maintenance for employees in Hamburg and the greater Hamburg area.
Role type
2nd-level IT support coordinator
Builds
Local IT infrastructure (Windows clients, mobile devices, printers, network)
Domain
Engineering/Architecture firm IT support
Required skills
Windows OS administration, hardware troubleshooting, software support, network troubleshooting, user onboarding/offboarding, process documentation
Preferred skills
CAD workstation experience, experience in planning/engineering/construction office
Technologies
Windows, Microsoft Office, CAD
Responsibilities
On-site support for IT issues and technical faults, independent analysis and prioritization of support requests, installation and maintenance of workstations and peripherals, ensuring smooth operation of local IT infrastructure, supporting user onboarding and offboarding, contributing to standardization and optimization of support processes
Seniority
Mid-level, hands-on IC