Sachbearbeiter/in für den Customer Service (m/w/d)
On-site
Core
Handling customer orders, complaints, and inventory management to ensure high customer satisfaction and smooth operational workflows.
Role type
Customer Service & Operations Specialist
Builds
Customer orders and inventory records
Domain
Veterinary Ophthalmology / Medical Devices
Required skills
Order processing, complaint handling, inventory control, warehouse operations, administrative support, German (fluent), English (fluent), Microsoft Office, ERP systems (SAGE)
Preferred skills
Import/Export experience, strong communication skills, structured problem-solving
Technologies
Microsoft Office, SAGE
Responsibilities
Process customer orders via email and phone, handle incoming goods inspection, prepare orders for shipping, monitor stock levels, perform general administrative tasks
Seniority
Entry-level to Mid-level, hands-on IC