Teamleiter Vertragswesen Service (m/w/d) VT-0441 A
Core
Leading a team of ~10 employees across two locations to manage contract creation, review, and processing for maintenance and service offers, including complex negotiations and customer support.
Role type
Senior Team Lead, Contract Management & Service
Builds
Service and maintenance contracts for automatic building access solutions
Domain
Building automation / Facility services
Required skills
Team leadership, Contract management, Negotiation, Customer service, ERP systems, Reporting & analytics, Process improvement
Preferred skills
Service contract business knowledge, English language skills
Technologies
ERP systems, Microsoft Office
Responsibilities
Lead and develop a team of 10 employees, Manage daily operations and ensure quality, Create and review maintenance/service offers, Handle customer escalations, Analyze contract portfolios and generate reports, Participate in cross-site projects and process introductions