Mitarbeiter Servicebüro (männlich/weiblich/divers) im Einwohnermeldeamt
Core
Handle passport and registration matters, including address changes, document issuance, and administrative processing for citizens.
Role type
Administrative clerk (public service)
Builds
Public service documents and registrations for city residents
Domain
Public administration / Municipal services
Deliverable
product features
Required skills
Administrative processing, document issuance, public interaction, fee collection, form verification
Preferred skills
English knowledge, customer service experience, handling high-volume public traffic
Technologies
None stated
Responsibilities
Process address registrations and updates, issue passports and ID cards, verify application completeness, collect fees, provide oral and written information to citizens, handle complaints and referrals
Seniority
Entry-level to Mid-level