IT-Support-Spezialist (m/w/d) digitaler Arbeitsplatz
Core
Provide on-site and remote first-level IT support for the digital workplace environment of a university hospital, ensuring IT infrastructure for medical staff, research, and teaching.
Role type
Senior IC IT support specialist (digital workplace)
Builds
IT workstations, devices, and network components for hospital staff
Domain
Healthcare / Medical IT
Deliverable
physical/clinical work
Required skills
Windows 10/11 administration, macOS support, LAN/WAN networking, TCP/IP, VPN, hardware installation, ticketing systems, order-entry systems, physician information systems, practice management systems, POS systems
Preferred skills
Experience in medical environments, project participation
Technologies
Microsoft 365, Windows 10/11, macOS, LAN, WAN, TCP/IP, VPN
Responsibilities
Handle user support and troubleshooting via phone, remote, and on-site; equip and maintain workstations with PCs, tablets, smartphones, monitors, printers, scanners, and card terminals; support IT onboarding; act as the interface to users for digital workplace projects; adapt the digital environment to on-site needs.
Seniority
Senior, hands-on IC