Onboarding Manager – tomedo.air (m/w/d)
Core
Designing and scaling a standardized onboarding process for medical practices to transition from sales handover to stable operation.
Role type
Process Management / Onboarding Manager
Builds
Scalable onboarding workflows and documentation for medical practice software
Domain
Healthcare IT / SaaS
Required skills
Process management, Project management, Standardization, Change management, Documentation, Cross-functional collaboration, Strategic planning, Stakeholder management, Problem-solving, Digital tool adoption
Preferred skills
Healthcare industry experience, Software implementation experience, AI/digital tools knowledge
Technologies
AI tools, Digital tools
Responsibilities
Develop and refine the onboarding process from sales handover to stable practice operation, Create standards and workflows to reduce individual effort, Enable teams to execute practice transitions independently through guides and training, Plan rollouts including sequence, timing, and capacity to identify bottlenecks, Support practices during initial transitions to identify and resolve issues, Collaborate with technical, advisory, and sales teams to align on goals