Sachbearbeiterin/Sachbearbeiter Mahnwesen (w, m, d)
Core
Managing debt collection processes (Mahnwesen) for the district administration, including scheduling, generating, and sending reminders, handling non-deliverable addresses, and clarifying queries with debtors.
Role type
Administrative debt collection officer
Builds
Debt collection workflows and official reminder letters
Domain
Public administration / Finance
Required skills
Debt collection process management, data entry and monitoring, address verification, written and verbal communication, MS Office proficiency, driving license
Preferred skills
Commercial vocational training, structured and independent work style, strong numerical understanding
Technologies
MS Office
Responsibilities
Scheduling and preparing debt collection runs, generating and sending reminders, managing debtor master data, handling non-deliverable addresses, clarifying queries with debtors, maintaining the debt register
Seniority
Entry-level / Junior