CRM Projekt- und Prozesskoordinator (w/m/d)
Core
Coordinating and evolving the CRM system and associated processes, acting as the central interface between departments and key users to translate business requirements into system specifications.
Role type
CRM Project and Process Coordinator
Builds
CRM system enhancements, reporting capabilities, and process optimizations for a planning and consulting firm
Domain
Construction, architecture, and planning industry
Required skills
CRM systems (e.g., Microsoft Dynamics 365), Power BI, requirement gathering and structuring, stakeholder coordination, workshop facilitation, process management, analytical thinking
Preferred skills
Experience in construction, architecture, or planning environments, business administration background, data analysis
Technologies
Microsoft Dynamics 365, Power BI
Responsibilities
Coordinate and develop CRM system and processes, facilitate workshops with business units, support system integrations and error resolution, develop reporting and analysis options
Seniority
Entry to Mid-level, hands-on IC