Teamleiter (m/w/d) Inbound für einen führenden Energieanbieter
Core
Leading a team of 15-20 inbound customer service agents to achieve quantitative and qualitative goals.
Role type
Senior team lead for inbound customer service
Builds
Inbound customer service operations for a leading energy provider
Domain
Energy industry + Customer service
Required skills
Team leadership, project management, coaching, performance reporting, MS Office
Preferred skills
Experience in inbound operations, communication skills, motivation skills, customer orientation
