Mitarbeiter Kundenberatung (m/w/d) Individualdruck mit Schwerpunkt Auftragsmanagement
On-site
Core
Manage individual print orders from order placement to delivery, acting as the primary customer contact and performing pre-press data checks.
Role type
Customer service specialist (print industry)
Builds
Individual print orders for customers
Domain
Printing and publishing
Deliverable
product features
Required skills
Order management, customer communication, pre-press data verification, invoicing, complaint handling
Preferred skills
Prinance software knowledge
Technologies
MS Office, Prinance
Responsibilities
Handle individual print orders from order placement to delivery, accompany proofs with customers or internal quality management, perform pre-press data checks, create work documents from order confirmation to invoice, handle complaints in cooperation with quality management
