Technischer Kundenberater (m/w/d) im Vertriebsinnendienst
Core
Technical customer advisor in sales operations handling orders, quotations, and logistics coordination for an electrical installation and lighting specialist.
Role type
Technical customer advisor (sales operations)
Builds
Order processing, quotations, and delivery coordination for electrical installation materials and lighting
Domain
Electrical installation and lighting retail
Deliverable
client delivery
Required skills
Commercial training in electrical wholesale, electrical installation training, order processing, quotation creation, cost calculation, credit note handling, complaint processing, supplier ordering, delivery monitoring, inventory management, basic IT proficiency
Preferred skills
Service-oriented approach, reliability, communication skills
Technologies
Standard office applications
Responsibilities
Handle customer inquiries personally and by phone, accept orders, create quotations, perform cost calculations, process credit notes and complaints, execute supplier orders, monitor goods receipt, compile customer orders, coordinate deliveries with transport staff