Telefonische Kundenbetreuer m/w/d private Krankenversicherung Mo-Fr 8-18 Uhr
Hybrid
Core
Provide telephone customer service for private health insurance policies, handling inquiries, contract changes, and document requests.
Role type
Customer service representative (insurance)
Builds
Customer support interactions for private health insurance products
Domain
Insurance / Health
Deliverable
client delivery
Required skills
Communication, organization, German (fluent), Microsoft Office proficiency
Responsibilities
Answer questions about private health insurance, process contract changes (e.g., address, bank details), send documents, assist with customer portal usage