Administrator Customer Service (m/w/d)
Core
Administrative processing of customer orders and coordination of customer service activities for military and civilian bridge systems and amphibious vehicles.
Role type
Customer Service Administrator
Builds
Customer order workflows, quotes, invoices, and project/service plans
Domain
Defense manufacturing (military vehicles)
Deliverable
dashboards & analysis
Required skills
SAP order processing, MS Office (Excel, Word, PowerPoint, Outlook), English (written and spoken), administrative experience, customer orientation
Preferred skills
Technical or commercial vocational training, experience in administrative/commercial/customer-facing roles
Responsibilities
Process customer orders in SAP, create and manage quotes/invoices, support M3 coordinators, maintain customer data, prepare reports and statistics, coordinate customer inquiries, act as interface between CS, procurement, finance, logistics, production, and engineering
Seniority
Mid-level, hands-on IC