Mitarbeiter:in Kundenservice Direktbank ab 01.11.2026 (m/w/d)
Core
Handling customer inquiries via phone and email for a direct bank, covering payments, accounts, and security management.
Role type
Customer service representative (banking)
Builds
Customer support services for a direct bank brand
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
German (native or C2), PC proficiency, complex software systems, multitasking, adherence to guidelines
Preferred skills
Experience with shift work, affinity for finance/banking
Responsibilities
Answering phone and written customer inquiries, welcoming new customers, proactively informing customers about services and offers
Seniority
Entry-level