Junior Sales Operations Spezialist (m/w/d) | Major Accounts
Core
Operational support for Major Accounts, managing order processing, product listings, and B2B customer inquiries.
Role type
Junior Sales Operations Specialist
Builds
Order fulfillment, product catalogs, and customer service workflows for B2B clients
Domain
B2B Technology Sales & Operations
Required skills
Order processing, process documentation, ticket management, product listing management, asset & enrollment administration, B2B platform management, SLA monitoring
Preferred skills
Customer service experience, structured work style, numerical affinity, goal-oriented approach
Technologies
Confluence, B2B customer platform, Knox, Zero-Touch, DEP
Responsibilities
Process orders across sales channels, maintain process documentation, handle customer tickets and inquiries, manage product listings, administer asset data and enrollment, support new customer onboarding, monitor SLAs and communicate with key interfaces
Seniority
Junior, hands-on IC