Mitarbeiter internationale Patientenbetreuung (m/w/d)
Core
Coordinate and support international patients before, during, and after inpatient or outpatient stays, handling visa applications, medical travel documents, and billing.
Role type
International Patient Care Coordinator
Builds
Smooth patient flow and administrative processes for international medical services
Domain
Healthcare administration / Medical Tourism
Deliverable
client delivery
Required skills
Patient coordination, Visa and medical document processing, Billing and payment management, SAP system administration, Cross-cultural communication
Preferred skills
Medical tourism experience, Russian or Arabic language skills
Responsibilities
Coordinate with doctors, nursing staff, and departments to ensure smooth patient flow; Process visa applications and medical entry documents; Monitor costs and manage patient data in SAP; Coordinate communication with patients, relatives, embassies, and insurance companies; Handle invoices, payments, and outstanding claims.