Telefonischer Mitarbeiter im Kundenservice (m/w/d)
On-site
Core
Handling customer inquiries and orders via phone and email for a home furnishing retailer.
Role type
Customer service representative
Builds
Customer support and order processing for home textiles and flooring
Domain
Retail / Home Furnishings
Deliverable
client delivery
Required skills
German (fluent), MS Office (Outlook, Excel, Word), data entry, customer communication
Preferred skills
Commercial training background, teamwork, calmness under pressure
Responsibilities
Answering customer calls and emails, processing orders, documenting customer interactions, maintaining master data