Teamlead Invoice Processing (m/w/d)
Core
Leading a team responsible for invoice processing operations, ensuring SLA compliance, and optimizing workflows.
Role type
Team Lead, Invoice Processing
Builds
Invoice processing operations and related workflows
Domain
Business Process Outsourcing (BPO) / Finance
Required skills
Team leadership, Capacity planning, SLA management, KPI analysis, Process optimization, MS Office (Excel)
Responsibilities
Monitor and analyze SLA compliance, Manage daily team capacity and scheduling, Conduct KPI analysis and drive corrective actions, Optimize operational processes, Lead the team in daily operations, Develop data-driven approaches for process improvement