Call Center Agent (m/w/d) in Vollzeit/Teilzeit im telefonischen Kundenservice Energie
Core
Call center agent providing telephone-based customer service and product consultation for energy customers.
Role type
Customer service representative (energy sector)
Builds
Customer accounts and service offerings for energy providers
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
Telephone communication, PC proficiency, Commercial basics, Account management, Contract administration, Order processing
Responsibilities
Consult existing and new customers on energy projects, Answer service inquiries, Maintain customer accounts and update contract/address details, Create offers and process orders