Telefon-Sachbearbeiter/-innen in Werl & Dortmund (Vollzeit oder Teilzeit | mit Homeoffice-Anteilen)
Hybrid
Core
Telephone customer service and administrative processing for collections (Inkasso) and/or insurance claims, applications, and contract matters.
Role type
Administrative Customer Service Agent (Insurance/Collections)
Builds
Insurance claim resolutions, contract administration, and customer service interactions
Domain
Insurance and Collections
Required skills
PC literacy, German language proficiency, administrative experience, shift work availability
Preferred skills
Insurance industry experience
Responsibilities
Telephone customer support, processing insurance applications and contracts, handling claims and performance settlements, updating bank connections, preparing tax office certificates, documenting interactions