Mitarbeiter/in Verkaufsinnendienst (mwd)
Core
Support the sales team and manage customer orders to ensure reliable, service-oriented order processing.
Role type
Sales Operations Specialist
Builds
Sales documentation, order confirmations, and delivery schedules
Domain
Heating and Sanitation
Required skills
Order processing, customer communication, offer creation, data entry, scheduling, cross-functional coordination, MS Office, Microsoft BC
Preferred skills
Heating and Sanitation domain knowledge, English (written and spoken)
Responsibilities
Handle customer inquiries via phone and email, create offers and order confirmations, monitor and coordinate delivery dates, collaborate with sales, procurement, warehouse, production, and shipping, maintain customer and order data in the ERP system, support sales in customer relationship management