Mitarbeiterin / Mitarbeiter (w/m/d) im Benutzerservice
Core
Providing IT support and user assistance for approximately 500 employees, managing procurement of IT devices, and maintaining mobile devices and conference room technology.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
IT infrastructure support for a state environmental agency
Domain
Public Sector / Environmental Protection
Required skills
IT support (1st/2nd level), Microsoft Windows client OS, Microsoft 365, iOS device management, network technology, WLAN
Preferred skills
Media and video conferencing technology
Technologies
Microsoft 365, iOS, MONIE
Responsibilities
IT-Support & Anwenderbetreuung (1st- und 2nd-Level), Durchführung von Beschaffungen im Bereich IT-Arbeitsplatzgeräte und Sonderrechner, Betreuung mobiler Endgeräte (iOS), Medientechnik & Konferenzräume, Tätigkeiten im Umfeld der landeseinheitlichen Telefonielösung (MONIE)
Seniority
Mid-level, hands-on IC
