Sachbearbeiter Kundenservice (m/w/d) Glasfaserausbau
Core
Customer service and administrative support for Deutsche GigaNetz clients regarding fiber optic network expansion.
Role type
Customer service clerk (fiber optic expansion)
Builds
Customer support and data management for fiber optic rollout projects
Domain
Telecommunications / Infrastructure
Deliverable
client delivery
Required skills
German (fluent), PC and Office applications, data entry, telephone communication, email communication, appointment coordination, complaint handling, project stakeholder coordination
Responsibilities
Conduct welcome calls, verify and maintain customer master data, handle customer inquiries via phone and email, coordinate appointments and orders, manage project-related data in systems, resolve customer issues and complaints
Seniority
Entry-level to Mid-level, structured onboarding provided
