Backoffice Manager (m/w/d) - Schacht-Audorf
Core
Managing backoffice operations, customer communication, and order processing for a robotics company.
Role type
Backoffice Manager
Builds
Order fulfillment, customer support, and administrative workflows for EF Robotics
Domain
Robotics / Logistics / B2B Services
Required skills
Customer communication, CRM management, order processing, invoice verification, logistics coordination, process optimization
Preferred skills
English proficiency, leadership potential, proactive problem solving
Technologies
GoHighLevel, JTL
Responsibilities
Answering customer inquiries via phone, email, and social media; maintaining customer data in CRM systems; processing and coordinating orders; verifying and dispatching invoices; coordinating with logistics and scheduling departments; monitoring deadlines and process efficiency