Sanitätsfachberater / Kundenberater (m/w/d)
Core
Customer-facing specialist for medical devices and health products, including prescription processing, insurance billing, and fitting compression garments.
Role type
Senior Customer Service Specialist (Medical Devices)
Builds
Individualized medical device supply and patient care plans
Domain
Healthcare / Medical Devices
Deliverable
client delivery
Required skills
Prescription processing, Insurance billing, Fitting compression garments, Lymph and compression therapy, Orthotics and prosthetics knowledge, Cost estimation
Preferred skills
Experience in orthopedics, Sales experience, Customer consultation
Technologies
Medical billing systems, Prescription management software
Responsibilities
Consult new and existing customers, Fit and adjust compression stockings and bandages, Process and verify prescriptions, Communicate with insurance companies, Create cost estimates, Coordinate with doctors and insurance providers