Verkaufsberater im Innendienst Vollzeit (m/w/d)
Core
Central point of contact for existing customers, handling inquiries, creating and following up on quotes, and processing orders via ERP.
Role type
Sales Operations Specialist (Inbound Sales)
Builds
Customer service interactions, sales quotes, and order documentation
Domain
Retail / Wholesale / General Trade
Required skills
MS Office (Excel, Word, Outlook), ERP system familiarity, quote calculation, order processing, data management, complaint handling
Preferred skills
Commercial training background, prior sales or customer service experience, English or French language skills
Technologies
SAP, Navision, abas, Sage
Responsibilities
Customer support via phone and email, creating and tracking sales quotes, processing orders in ERP, supporting outside sales team, maintaining customer master data, handling complaints
Seniority
Entry-level to Mid-level