Mitarbeiter Customer Service (E-Mail + Telefon) (w/m/d) (Vollzeit)
Core
Customer service representative handling customer inquiries via email and phone, providing individual solutions for purchase and sales customers.
Role type
Customer Service Representative
Builds
Customer support interactions for ZOXS e-commerce platform
Domain
E-commerce / Retail
Deliverable
client delivery
Required skills
Customer service experience, commercial training, high typing speed (200 wpm), empathy, efficiency, ability to handle high workload
Preferred skills
English language skills
Responsibilities
Answer customer questions via email and phone, consult on purchase and sales issues, coordinate with team leader for special cases
Seniority
Entry-level to Junior (via careerplan.io/jobs/10001-1003744248-S-mitarbeiter-customer-service-e-mail-telefon-wmd-vollzeit-at-zoxs-gmbh)