Mitarbeiter Vertriebsinnendienst B2B / Customer Service & Sales (m/w/d)
Core
First point of contact for customers handling operational daily business, creating and tracking quotes, shipping samples, processing orders, and managing complaints/returns.
Role type
B2B sales operations specialist (customer service)
Builds
Customer order fulfillment and sales support processes
Domain
Water technology / plumbing fixtures
Deliverable
product features
Required skills
ERP systems, MS Office, order processing, complaint handling, customer data management
Preferred skills
Technical background, French language skills
Technologies
ERP systems, MS Office
Responsibilities
Create and track quotes, ship samples, process customer orders, handle complaints and returns, maintain customer master data
Seniority
Mid-level, experienced