586490 Field Specialist IGT (all genders) Region Thüringen
Core
Field specialist responsible for maintenance, repairs, installations, and remote support of IGT medical devices, ensuring customer satisfaction and efficient problem resolution.
Role type
Senior IC field service engineer (medical devices)
Builds
Repairs, installations, and field change orders for IGT medical imaging equipment
Domain
Medical technology / Healthcare IT
Required skills
Medical device knowledge, IT/network troubleshooting, Remote repair execution, Installation & configuration, Customer escalation management, Technical documentation, Project coordination, Cross-functional collaboration
Preferred skills
Advanced technical training in electrical/medical engineering, Fluent English and German, High travel readiness (>70%), Weekend/on-call availability
Technologies
IGT devices, Remote support tools, MS Office, Network protocols
Responsibilities
Perform on-site and remote repairs and installations, Guide colleagues virtually, Coordinate small projects like station upgrades, Document activities and safety risks, Support sales with technical questions, Manage customer escalations professionally
Seniority
Mid-level, hands-on IC