Kaufmännischer Mitarbeiter (m/w/d) Schwerpunkt Vertriebsinnendienst, Customer Service, Backoffice
Core
Administrative and operational support for the sales and customer service team, handling customer inquiries, data management, and internal coordination.
Role type
Administrative Sales Support Specialist
Builds
Internal sales operations and customer service workflows
Domain
Manufacturing / Sales Operations
Deliverable
dashboards & analysis (via careerplan.io/jobs/10001-1003735975-S-kaufmannischer-mitarbeiter-mwd-schwerpunkt-vertriebsinnendienst-customer-service-backoffic)
Required skills
ERP system management, MS Office proficiency, customer inquiry handling, data entry and maintenance, internal coordination, process improvement identification
Preferred skills
Technical training background, sales or customer service experience, German and English language skills
Responsibilities
Process and prepare customer inquiries, maintain master data in ERP systems, coordinate information exchange between sales, production, and technical teams, participate in customer and trade fair visits
Seniority
Entry-level to Mid-level, hands-on IC