IT-Systembetreuer:innen (m/w/d)
Core
IT system support and customer liaison for Geo-IT software solutions, ensuring reliable deployment and resolving technical issues.
Role type
Mid-level IT System Administrator / Technical Support Engineer
Builds
Geo-IT software applications and data visualization tools for government, public administration, and energy sectors
Domain
Geo-IT, Data Analysis, Visualization
Deliverable
production ML models
Required skills
Windows and Linux administration, Network troubleshooting, Database management, Virtualization, System configuration, Technical documentation, Requirement analysis, Ticket management
Preferred skills
Container technologies, Deployment tools, ISO 27001 awareness
Technologies
Windows, Linux, Virtualization, Networks, Databases, Container technologies
Responsibilities
Support customers with technical questions regarding software and system solutions, Analyze and prioritize support tickets and customer requirements, Install and configure software solutions in customer IT environments, Troubleshoot and resolve technical issues or escalate to development, Test new features and updates for quality assurance, Maintain internal IT systems and technical documentation
Seniority
Mid-level, hands-on IC