Business Support Specialist (m/w/d) Energiewirtschaft
Core
Managing ERP system (kVASy) support tickets, analyzing error patterns, and monitoring service levels for the energy sector.
Role type
Business Support Specialist (ERP/IT Support)
Builds
Support portal tickets and operational dashboards for the energy utility domain
Domain
Energy industry + IT support
Deliverable
dashboards & analysis
Required skills
ERP system administration, ticketing system management, energy market processes, network billing, regulatory processes, MS Office (Excel, PowerPoint), analytical thinking
Preferred skills
Helpdesk experience, Key User experience, kVASy system familiarity