Disponent Auftragsbearbeitung & Kundenkommunikation (m/w/d)
Core
Coordinate customer orders from order placement to delivery, ensuring production and logistics alignment while serving as the primary point of contact for customers regarding order status and delivery schedules.
Role type
Order Management & Customer Communication Specialist
Builds
Order fulfillment processes and customer satisfaction
Domain
Electronics manufacturing / Supply chain
Required skills
Order management, Customer communication, Coordination, Data entry, MS Office, Problem-solving
Preferred skills
SAP/ERP experience, Electronics industry knowledge
Responsibilities
Manage customer orders from order to delivery, Communicate with customers via phone and email, Coordinate delivery schedules with production and logistics, Monitor order status and resolve issues, Maintain order and customer data in the system, Act as the primary contact for customers regarding orders and delivery dates