Callcenteragent (m/w/d) in Köln Süd - Quereinsteiger willkommen!
Core
Conducting initial phone conversations with potential customers to determine needs, scheduling appointments for consultants, and following up on offers.
Role type
Customer-facing sales support agent
Builds
Appointment bookings and lead qualification for consulting services
Domain
Business consulting / Microsoft Dynamics 365
Deliverable
product features
Required skills
Customer interaction, persuasion, fast learning, structured work, self-motivation, goal orientation
Responsibilities
Conducting initial phone conversations with potential customers, Scheduling appointments with potential customers, Following up with potential customers, Entering and maintaining customer data in CRM system, Ensuring high customer satisfaction and service quality