Sachbearbeiter Kundendienst (m/w/d)
Core
Handling customer complaints and processing kitchen orders using technical and graphical tools.
Role type
Customer service clerk (kitchen industry)
Builds
Kitchen orders and complaint documentation
Domain
Furniture and kitchen manufacturing
Deliverable
client delivery
Required skills
Commercial training, technical understanding, structured work, legal/quality compliance knowledge
Preferred skills
Experience in kitchen and furniture industry
Responsibilities
Process customer complaints technically and substantively, create graphical order documentation, evaluate service issues based on legal and quality standards, serve as the primary contact for customers during complaint resolution