Mitarbeiter Vertriebsinnendienst (m/w/d)
Hybrid
Core
Handling customer orders, inquiries, and administrative tasks for a B2B hygiene and cleaning products distributor.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order fulfillment and customer service workflows for B2B clients
Domain
B2B distribution of hygiene, cleaning, and care products
Required skills
Order processing, customer consultation, quotation management, returns handling, administrative data management, MS Office proficiency, ERP/WMS usage
Preferred skills
Team collaboration, structured work approach, problem-solving
Responsibilities
Customer support via phone, order intake, quotation creation and follow-up, handling returns and complaints, administrative processing (invoicing, customer data maintenance), first-level eBusiness support
Seniority
Entry-level to Mid-level, hands-on IC