Arbeitsgruppenleitung (m/w/d) Wohnberechtigungsschein (WBS)
Core
Leading a team of 6 to manage the Housing Eligibility Certificate (WBS) process, including application processing, concept development, and network coordination for social housing support.
Role type
Team Lead / Group Leader (Public Administration)
Builds
WBS application workflows, housing policy concepts, and digital transformation initiatives for the city's social housing department.
Domain
Public Administration / Social Housing / German Law
Required skills
Public administration expertise, Social law knowledge, Housing promotion law expertise, Administrative law (VwVfG, VwGO), Income tax law knowledge, Team leadership, Process optimization, Digital transformation management, Conflict resolution, Network management
Preferred skills
Experience in public sector leadership, Empathy for specific target groups, Strategic planning
Technologies
OZG systems, WBS-Onlineantrag platform, Digital transformation tools
Responsibilities
Lead and manage a team of 6 employees, Develop and evaluate concepts for WBS application processing, Act as the primary contact for social welfare providers and state authorities, Drive process digitalization and change management, Manage conflict and complaint resolution, Participate in strategic planning conferences
Seniority
Mid-level Manager (Team Lead)