IT-Service-Mitarbeiter (m/w/d)
Core
IT service technician providing first and second-level support, hardware installation, and workstation setup.
Role type
IT service technician (Level 1/2 support)
Builds
IT workstations, hardware setups, and support services for internal users
Domain
IT infrastructure and hardware support
Deliverable
physical/clinical work
Required skills
hardware and peripheral device handling, PC assembly and setup, first and second-level support, hardware installation, fault analysis and troubleshooting, workstation maintenance, server administration support
Preferred skills
server administration, cross-functional career entry with IT experience
Technologies
PCs, peripherals, hardware, IT systems, servers
Responsibilities
Support and maintenance of hardware and software, handling and resolving IT incidents and support requests, installing and configuring PCs and peripherals, conducting fault analysis and repairs, maintaining workstations, documenting work performed
Seniority
Entry to Mid-level, hands-on IC