Sachbearbeiter im Kunden-/Debitorenmanagement (m/w/d)
Hybrid
Core
Managing customer accounts, billing, and debt collection for TV, internet, telephone, and mobile services.
Role type
Customer/Debt Management Specialist
Builds
Invoices, payment collections, and customer service interactions for telecom products
Domain
Telecommunications
Required skills
MS Office, customer service, debt collection, account management, data entry
Preferred skills
Communication, empathy, assertiveness, adaptability to new systems
Responsibilities
Handling customer inquiries regarding billing and payments, processing cancellations, contacting non-paying customers, maintaining customer data
Seniority
Entry-level to Mid-level