Teamverstärkung (m/w/d) für Service & Empfang im Autohaus - auch für Quereinsteiger
Core
First point of contact for customers, organizing the entire service process from reception to vehicle handover.
Role type
Service & Reception Assistant
Builds
Customer service workflow and vehicle handover processes
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer interaction, Organization, Administrative tasks, PC usage, Structured work
Responsibilities
Greeting customers at reception, Scheduling and preparing workshop orders, Accepting and handing over customer vehicles, Supporting service process organization, Explaining invoices at vehicle pickup, Handling incoming phone calls, Collaborating with service advisors and workshop